A Quick Update about Bell Canada

Posted by flit on Feb 27, 2010 in Uncategorized |

Did send in a customer complaint - got back the obligatory email…we appreciate your input and will get back to you within 3 business days. That was - surprise, surprise - well past 3 business days ago.

AND in the meantime, the twit that came to install my internet did not have the brains to check whether, once he’d finished, the phone was working.

I discovered - at about 8 p.m. when I tried to call my Mom - that the phone had been nonfunctional since he left well before noon that morning. A friend of mine had actually tried to call to let us know she was coming down for a visit - since we didn’t answer, she didn’t bother :(

You would think that the phone company would make sure the GD phone was working, wouldn’t you?

And still no response.

I do believe I shall escalate my complaint(s).

1 Comment

Stephanie Barr
Feb 28, 2010 at 10:38 am

I would. That’s ridiculous! And not in a happy fun way.


 

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