Future Shop - yeah….NO!
At least, not with the Orillia store….what a total waste of my time.
Went in there earlier this week looking for a computer.
Found one I liked. Well ….I WOULD have liked had it actually WORKED.
Bought on Tuesday, did not get home to set it up and …. uh… install…. pretty please! …until yesterday.
Totally frustrated last night - 2 hours of trying to get it up and running … no joy.
Discovered that I apparently forgot power cord for laptop in Peterborough - and although I do have another, can not find it, so … yeah… no joy there either.
So fine. Today I had meetings all day, and I have been ill all week (aftermath of wisdom teeth removal) and I really did not want to go 40 minutes out of my way (in oh so charming winter driving conditions, no less - x 2)… but I did.
Was at Future Shop within minutes of their opening - guy at tech desk tries to boot it and gets same error message I did …. tries to boot in safe mode (as I did) and has the same result as I did.
I have a meeting at 11 in Barrie - agreed that I would leave computer there and come back at the end of the day.
Which I do - they have not fixed it! No new hard drive, no ….well… no nothing… other than they have another computer all set up and ready to go for me in case I would like to pay ANOTHER $100 (plus tax, of course) and take it instead.
I know nothing about this other computer - and I have already had to drive 80km out of my way for this $800 doorstop - are they giving me a discount or anything? Uh … nope… they are not offering me SFA (sweet **** all) …. hell, they could have lied to me and TOLD me they were giving me a discount and I might have gone for it …. but the nope…and the *shrug* these things happen …
no… they do not NEED to happen, actually.
If you are selling a computer (without box, etc) …would maybe be a good idea to take a minute or two to make sure it actually WORKS. How hard is that?
Might have looked at what else they had - but I decided that I did not want to deal with a business that chose *shrug* these things happen over an apology and an attempt to make it right.
So …went to Staples, found a comparable deal (Acer, not Gateway) … in a box and with manuals and everything….! Exact same price, slightly better CPU, slightly less RAM.
And it actually works, even. I apparently installed wrong keyboard map…but will get that sorted eventually… other than that, it is great. MUCH faster than what I had. Me likey.
